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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Mueller

Matt Mueller

November 4, 2024

5  out of  5
rating by Matt Mueller
"Fabulous service, communication, proactive in offering potentially valuable/critical additional insurance coverage, great claims service and follow-up, and of course great rates with State Farm. Couldn’t be happier with this agent! Thank you for everything! -Matt"
We responded:
"Thanks Matt! Glad we could help! "
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Sandy

August 19, 2024

5  out of  5
rating by Sandy
"Ronnie was thorough in explaining my policy options and helping me decide what was best for me. All follow up has been timely with great customer service. I"
We responded:
"Thanks Sandy!"
Profile photo of Shaina Muirgein

Shaina Muirgein

August 19, 2024

1  out of  5
rating by Shaina Muirgein
"After I told the car that I had a full insurance on for the entirety of the time I own the car, I was quoted insurance on the car I bought to replace the original vehicle that I told. I was given a quote of $164.99/month, but when it came time to make a payment my first payment was over $300 with monthly installments being over $200. The company did nothing to honor their word, even though I have phone calls recorded where I was told how much I would pay. Huge rip off - looking for a different insurance broker currently. Only go with this insurance agency if you're okay with being ripped off. :)"
We responded:
"Hi Shaina. I'm sorry that State Farm's billing system can get confusing. I did personally review your billing and understand your frustration. If you would like to discuss this further, please email me directly. - Ronnie - Ronnie@insure719.com"
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Velo Wine

May 9, 2024

5  out of  5
rating by Velo Wine
"We've had all of our home, and auto insurance with Romero Insurance Agency for just over a year. A friend recommended them when we were looking for new insurance in 2023. Their rates were competitive and less than our previous company. We recieved a prompt reply, with desired coverages so we switched to Romero Insurance Agency and State Farm. We had a windshield glass replacement claim recently on our SUV. We have full replacement coverage, and went to our local safelite glass shop for the work. Prior to our appointment we provided our insurance information to them, and had absolutely no issues getting our new windshield installed under our policy with State Farm and Romero Insurance Agency. All of our interactions with them have been positive, and professional. Thank you to Ronnie, and his team!"
We responded:
"Thank you! Glad we could help when you needed us. "
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JR Outdoors

March 12, 2024

5  out of  5
rating by JR Outdoors
"Ronnie and his team are awesome. Whatever you need they have you covered. We'll done."
We responded:
"Thanks Jeff!"
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LionGodz Tattoo & Beauty Academy

March 9, 2024

5  out of  5
rating by LionGodz Tattoo & Beauty Academy
"Ashley great professional and friendly"
We responded:
"Thanks!"
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Savanah

March 8, 2024

5  out of  5
rating by Savanah
"Ashley M is very helpful explaining the coverages and helped me save money!"
We responded:
"Thanks Savanah!"
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Courtney Smith

February 28, 2024

5  out of  5
rating by Courtney Smith
"Tyler Otte and team were great! Was able to help me out in a pinch and very attentive!"
We responded:
"We greatly appreciate your review and are committed to ensuring your protection from unforeseen circumstances. We are thrilled to have you join the State Farm family! - Tyler"
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Nancy Denton

February 27, 2024

5  out of  5
rating by Nancy Denton
"Ronnie and the rest of the staff and so helpful, knowledgeable, and helpful. He spent time reviewing my coverage and finding places I can save while ensuring I have the coverage I need. When I had a Loss Assessment claim associated with my HOA, the response was fast. Ronnie handled my claim so quickly, and the State Farm office called the next business day."
We responded:
"Thanks Nancy! I'm glad everything went well. You've been with me since day 1! I appreciate your business. "
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Janelle Cortez

December 22, 2023

5  out of  5
rating by Janelle Cortez
"Ronnie Romero has been my agent for years and Everytime I need something his office gets back to me in a timely manner..Everyone is so friendly. I would recommend his agency to everyone."
We responded:
"Thanks Janelle!"
Profile photo of Martica Rodriguez

Martica Rodriguez

December 11, 2023

5  out of  5
rating by Martica Rodriguez
"Switched about a year ago and not only have we saved tremendously, Ashley M. always provides quick, friendly but most of all great service! Definitely recommend."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your decision to switch has not only resulted in significant savings but also exceptional service from Ashley M. It is always our goal to provide quick, friendly, and great service to our valued customers, and we are delighted to know that Ashley M. has consistently delivered on that promise. We appreciate your recommendation and are grateful for your trust in our services. Your feedback means a lot to us, and it motivates us to continue delivering the highest level of service and savings to all our customers. Once again, thank you for your kind words and for choosing our services. We truly appreciate your business."
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Andrew S

December 11, 2023

5  out of  5
rating by Andrew S
"I truly believe it’s the most trust worthy insurance agency who cares about their clients & I highly recommend this amazing insurance agency."
We responded:
"Thanks Andrew! We take a lot of pride in serving our customers. "
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linda s

December 11, 2023

5  out of  5
rating by linda s
"Some of my friends have Romero insurance agency an they say they treat you very well an the cost isn't that much very dependable"
We responded:
"Thanks Linda! We will be here when you're ready for a change. :)"
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Brian Mondragon

December 11, 2023

5  out of  5
rating by Brian Mondragon
"Good"
We responded:
"Thanks Brian!"
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Wilfredkaylee Cordova

December 6, 2023

5  out of  5
rating by Wilfredkaylee Cordova
"We Recently Switched , Veronica was beyond helpful and so patient with all my questions I had . She is absolutely amazing very glad we switched and she got me the best deal ! Definitely recommend Romero State Farm !"
We responded:
"Thanks for the feedback! Veronica is a gem! We are glad to have you. "
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Alyssa Lujan

December 6, 2023

5  out of  5
rating by Alyssa Lujan
"Awesome insurance and office team!"
We responded:
"Thanks Alyssa!"
Profile photo of Brendi Lujan

Brendi Lujan

December 6, 2023

5  out of  5
rating by Brendi Lujan
"Great insurance company and amazing staff"
We responded:
"Thanks Brendi!"
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Valerie Lujan

December 5, 2023

5  out of  5
rating by Valerie Lujan
"Great customer service!"
We responded:
"Thanks Valerie! "
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Shaunna Pankey

December 5, 2023

5  out of  5
rating by Shaunna Pankey
"Ashley is so Awesome, she deserves a raise!!!"
We responded:
"Thanks Shaunna! I agree! She might agree as well :)"
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Erica Tae

December 1, 2023

5  out of  5
rating by Erica Tae
"Veronica was very kind and helpful and got me the best rates possible. Amazing customer service !"
We responded:
"Thank you so much for your kind words and positive feedback regarding Veronica's service. We truly appreciate your feedback and are delighted to hear about your experience. Veronica's dedication to providing excellent customer service and going the extra mile to secure the best rates for you is truly commendable. We are proud to have her on our team, and it's wonderful to know that her efforts have made a positive impact on your experience. We strive to provide amazing customer service and deliver the best possible rates to all our valued customers. Your satisfaction is our top priority, and we are thrilled to hear that Veronica's service exceeded your expectations. Once again, thank you for taking the time to share your feedback. We greatly appreciate your recommendation and look forward to serving you in the future."
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Charlotte Gage

November 30, 2023

5  out of  5
rating by Charlotte Gage
"Ashley provided me with high quality 5 star service!"
We responded:
"Thanks Charlotte! Ashley is a rockstar!"
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Jennifer Moudry

November 30, 2023

5  out of  5
rating by Jennifer Moudry
"Veronica is great at what she does! I highly recommend her to friends, family, and businesses."
We responded:
"Veronica is an absolute gem and has been such an asset to our team. Thank you for your review! "
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Jessica Brown

November 30, 2023

5  out of  5
rating by Jessica Brown
"Very helpful team!"
We responded:
"Thanks Jessica!"
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Zamhara ‘Escareno

November 30, 2023

5  out of  5
rating by Zamhara ‘Escareno
"Great customer service;)"
We responded:
"Thanks Zamhara!"
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Damien Carlson

September 5, 2023

5  out of  5
rating by Damien Carlson
"One of the best! Highly recommend Ronnie's agency. As far as insurance companies go, State Farm is a good company and the Romero Insurance Agency has always been on point since I have started working with the team here."
We responded:
"Thanks Damien!"